Saltar al contenido

Privacy Policy

At Convertidor.mx, we value your privacy and are committed to protecting the information you share with us while using our online conversion tools. This Privacy Policy explains how we collect, use, and protect your data. Last updated: April 1, 2025.

Information We Collect

We collect minimal information to ensure our conversion tools work efficiently. This may include:

  • Multimedia files you upload (like videos, images, or PDFs) to process them.
  • Technical data like your IP address, browser type, and operating system for analytics and service improvement.
  • Information you voluntarily provide, like your email if you contact us through convertidor.mx@gmail.com.

How We Use Your Information

We use your data exclusively to give you the best service possible. This includes:

  • Processing and converting the files you upload to the requested formats.
  • Analyzing site usage to improve our tools and user experience.
  • Responding to your questions or requests sent by email.
We don't store your files after conversion is complete. They're deleted from our servers immediately after processing to protect your privacy.

Sharing Your Information

We don't sell or share your personal information with third parties, except in these cases:

  • If required by law or to comply with legal processes.
  • With technical service providers (like cloud hosting) that help us operate the site, under strict confidentiality agreements.

Security of Your Data

We implement industry-standard security measures to protect your data against unauthorized access, loss, or alteration. However, no system is completely foolproof, and we recommend taking precautions when uploading sensitive files.

💡 Tip: If you have doubts about a file's security, consider reviewing it before uploading to any online platform, including ours.

Your Rights

You have the right to understand how your information is used. If you want more details or have questions, contact us at convertidor.mx@gmail.com . We don't collect personally identifiable data unless you provide it directly, so there are no "user profiles" to delete.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or the law. We'll notify you of significant changes through our website.

If you have any questions or concerns, don't hesitate to write to us at convertidor.mx@gmail.com . We're here to help!